Practice update 15.6.20- please click on the link

 

Changes to prescription ordering

 

We will no longer deal with prescriptions at reception. This includes ordering prescriptions and collecting prescriptions. Instead we advise you order in one of the following ways:

 

  • Online - on our website you can sign up to order prescriptions online. ( An order can be placed at any time of the day, we will receive and process your order within two working days)

  • Pharmacy- ask your local pharmacy of your choice to order your prescription on your behalf.  The majority of pharmacy drivers collect from us on a daily basis.

  • Telephone - call the prescription line on 01786 473529 between 8.30am-10.30am & 2pm-5pm on working days. Please note the phone lines can be busy at times. If this is an issue, please consider one of the other ways above, to order prescriptions.

 

Instead of collecting prescriptions from the surgery, we ask that you have your prescriptions sent directly to a pharmacy of your choice.

 

DO NOT ENTER YOUR GP PRACTICE

IF YOU HAVE MILD SYMPTOMS OF CORONAVIRUS OR REQUIRE AN ISOLATION NOTE VISIT https://www.nhsinform.scot/coronavirus

 

IF YOU ARE VERY UNWELL WITH SYMPTOMS OF CORONAVIRUS CALL NHS 24 ON 111

IF YOU REQUIRE MEDICAL ADVICE UNRELATED TO CORONAVIRUS GIVE THE SURGERY A CALL ON 01786 473529

IF YOU REQUIRE EMERGENCY DENTAL ADVICE CALL 01324 614670

IF YOU HAVE ANY EYE PROBLEMS (MON-SAT) PLEASE CALL YOUR OWN OPTOMETRIST WHO WILL GIVE YOU ADVICE OVER THE PHONE.

ON A SUNDAY ONLY PLEASE CALL OPTHAMOLOGY TRIAGE VIA SWITCHBOARD ON 01324 566000.

 

IF YOU DONT HAVE A NETWORK OF SUPPORT AND NEED ASSISTANCE CALL THE NATIONAL HELPLINE ON 0800 111 4000

STIRLING COUNCIL HAVE VOLUNTEERS THAT CAN HELP WITH VARIOUS THINGS PLEASE CALL ON 01786 404040

 

Please see guidance links below:

For advice on social distancing-

https://www.gov.uk/government/publications/full-guidance-on-staying-at-home-and-away-from-others search social distancing 

Guidance regarding employment-

https://www.gov.uk/government/publications/guidance-to-employers-and-businesses-about-covid-19 search guidance for employees and employers

Guidance regarding isolation notes-

https://111.nhs.uk/isolation-note 

 

(Site updated 30/07/2020)
NHS ScotlandThis site is brought to you by My Surgery Website